Please read this document carefully before using the Spingo platform. By registering or using any part of the Spingo platform, you agree to be bound by all the terms and conditions set out here. This document is written in English for the convenience of Malaysian players.
The Spingo platform is for individuals aged 18 and above only. Age verification is conducted during registration. Any account found to belong to an underage user will be closed immediately and any remaining balance will be returned.
Each player is permitted to hold only one active account on Spingo. Owning multiple accounts is a serious violation that may result in the closure of all associated accounts and forfeiture of any remaining balances.
All bonuses at Spingo are subject to rollover requirements before any withdrawal is permitted. The standard rollover is 20x the bonus amount. Full terms for each promotion are available on the Spingo Promotions page.
All deposits and withdrawals on Spingo are processed in Malaysian Ringgit (MYR) using local payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. No foreign currency exchange rates apply.
Any fraudulent activity, use of automated assistance software, system manipulation, or collusion between players is strictly prohibited and will result in immediate account suspension and a report to the relevant authorities.
Spingo reserves the right to amend these Terms & Conditions at any time. Amendments will be communicated via in-platform notifications. Continued use of the platform after such notification constitutes your acceptance of the revised terms.
Welcome to Spingo, an online casino platform operated exclusively for players in Malaysia. This Terms & Conditions document constitutes a legally binding agreement between you as the user and Spingo as the platform operator. By visiting, registering for, or using any part of the Spingo platform — including the website, mobile application, or related services — you acknowledge that you have read, understood, and agreed to be bound by all terms set out in this document.
If you do not agree with any part of these Terms & Conditions, please stop using the Spingo platform immediately. Spingo cannot and will not permit use of the platform by anyone who does not agree to the stated terms. Continued use of the Spingo platform following any amendments to these Terms & Conditions will be considered your full acceptance of the revised terms.
Important Note: This document constitutes a legally binding agreement. Spingo recommends that you retain a copy for your future reference. The latest version is always available on this page.
To be eligible to register and use the Spingo platform, you must meet all of the following requirements without exception:
Spingo reserves the right to request proof of identity and eligibility at any time. Failure to submit the requested documents within the specified timeframe may result in a temporary account suspension until verification is complete. This includes, but is not limited to, a copy of your Malaysian identity card (MyKad), bank statements, and any other relevant supporting documents.
Spingo strictly prohibits underage individuals from using the platform. Anyone who suspects possible use by an underage individual is encouraged to report it to the Spingo support team immediately.
Each individual is only permitted to register and hold one (1) active account on Spingo at any one time. Holding multiple accounts — whether registered using the same or different information — is a serious violation of these Terms & Conditions. Spingo employs advanced detection systems to identify multiple account ownership, including monitoring of IP addresses, devices, payment details, and identity verification data.
During registration, you are required to provide accurate, truthful, and complete information, including your full name as stated on your identification document, a valid Malaysian phone number, an active email address, and your correct date of birth. Spingo is not responsible for any losses arising from incorrect or incomplete information provided at the time of registration.
You are solely responsible for keeping your Spingo account username and password confidential. Do not share your login details with anyone. Spingo will never ask for your password via email, phone, or live chat. If you suspect unauthorized access to your account, contact the Spingo support team immediately at support@spingo.ws.
Spingo accepts deposits via the following local Malaysian payment methods only:
All deposits must be made in Malaysian Ringgit (MYR). The minimum deposit is RM10 per transaction. The maximum deposit limit depends on your chosen payment method and account verification level. Deposits are processed and credited to your Spingo account instantly.
Winnings withdrawals from your Spingo account will be processed within 5 minutes to your registered payment method. The minimum withdrawal amount is RM20 per transaction. Withdrawals will be credited to the same account or e-wallet used for the deposit — Spingo does not process withdrawals to third-party accounts.
Spingo reserves the right to request additional identity verification before processing withdrawals, particularly for amounts exceeding RM10,000 or when a transaction is flagged by our internal risk detection system. This verification process is in place to protect the security of your account and to comply with applicable financial regulatory requirements.
Funds deposited into your Spingo account are for gaming purposes only. Spingo does not provide money storage or fund transfer services between users.
All bonuses and promotions on Spingo are subject to the specific terms and conditions stated in each respective offer. New members are eligible for a welcome bonus of up to RM500 on the first deposit, subject to the stated rollover requirements. Only one bonus may be active at a time unless otherwise specified.
The standard rollover requirement for bonuses on Spingo is 20x (twenty times) of the bonus amount received. This means that if you receive a RM100 bonus, you must wager a total of RM2,000 on eligible games before any withdrawal from the bonus balance is permitted. The wagering amount required to meet the rollover is calculated based on the games played — not all games contribute equally to the rollover calculation.
Spingo monitors any betting patterns that appear designed to manipulate bonuses or meet rollover requirements through improper means. This includes hedging bets, repeatedly placing minimum-value wagers with no genuine intent to play, or colluding with other players to manipulate betting outcomes. Any detected bonus abuse may result in bonus cancellation, account suspension, and forfeiture of associated balances.
All games available on the Spingo platform — including slots, baccarat, blackjack, roulette, lottery, and live casino — are powered by software from internationally licensed providers. Each game has its own specific rules displayed within the game interface itself. Players are responsible for understanding the rules of each game before playing with real money.
All game outcomes on Spingo that use an RNG (Random Number Generator) are final and cannot be disputed. Spingo has no control over game results — they are determined entirely by RNG algorithms that have been independently audited by internationally accredited bodies. In the case of Live Casino games, outcomes are determined by the actions of a real dealer recorded in real time.
In the event of a technical disruption, internet connection failure, or software malfunction that interrupts gameplay, Spingo will endeavour to restore the gaming session to its last valid state using server records. If restoration is not possible, Spingo reserves the right to void the affected round and return the relevant stake to the player's account. Spingo's decision in such matters is final.
The following activities are strictly prohibited on the Spingo platform and may result in immediate account suspension or closure:
Violation of any of the above may result in immediate account closure without prior notice, forfeiture of the entire account balance, and a report to the relevant authorities if illegal activity is suspected.
You may close your Spingo account at any time by contacting our customer support team at support@spingo.ws. Prior to closure, all active balances may be withdrawn subject to any outstanding bonus rollover requirements. The closure process takes up to 5 business days to be fully completed.
Spingo reserves the right to close or suspend any account without prior notice under the following circumstances: a breach of these Terms & Conditions, suspected fraudulent activity, technical errors affecting the integrity of gameplay, a request from a relevant authority, or where closure is necessary to protect the interests of the platform or other players. In cases of closure due to fraud, the account balance may be forfeited.
Players who wish to exclude themselves from the Spingo platform for responsible gaming reasons may apply for self-exclusion through the account settings section or by contacting customer support. Self-exclusion is for a minimum period of 6 months and cannot be reversed before the period ends. This is a protective measure that we fully encourage and support.
Spingo provides its gaming platform on an "as is" basis without any implied warranties. Spingo shall not be liable for any indirect, incidental, consequential, or punitive losses arising from use of the platform, including but not limited to:
Spingo's maximum liability to any player is limited to the total amount actually deposited by that player in the 30 days preceding the claim. Spingo does not guarantee any winnings or returns from any gaming activity on the platform.
Spingo is fully committed to responsible gaming. We believe that online casino gaming should be an enjoyable and controlled form of entertainment, not a source of financial stress or personal hardship. To that end, Spingo provides several responsible gaming tools to help players stay in control:
If you or someone you know is experiencing a gambling problem, please reach out to Spingo's support team for assistance. We also encourage you to seek professional help from problem gambling support organizations operating in Malaysia.
The collection, use, and protection of your personal data by Spingo is governed by our separate Privacy Policy, which forms an integral part of these Terms & Conditions. Spingo complies with the Malaysian Personal Data Protection Act (PDPA) 2010 in all aspects of user data handling.
In short, Spingo only collects the personal data necessary to operate the platform, does not sell or disclose your data to third parties without your consent (unless required by law), and protects all data with 128-bit SSL encryption. For full details, please read the Spingo Privacy Policy.
Spingo reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on this page. Notifications of material changes will be sent to registered members via email or in-platform notification. The "Last Updated" date at the top of this document reflects the date of the most recent amendment.
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms & Conditions or the use of the Spingo platform shall first be resolved through good-faith negotiation. If a resolution cannot be reached through negotiation, the dispute shall be referred to the exclusive jurisdiction of the appropriate courts in Malaysia.
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from this document and the remaining provisions shall continue in full force and effect.
For any enquiries relating to these Terms & Conditions, please contact the Spingo team at support@spingo.ws. Our team is available in Bahasa Melayu, 24 hours a day, 7 days a week.
Set a daily or weekly deposit limit on your Spingo account. Limits cannot be increased immediately — there is a 24-hour cooling-off period for your protection.
Activate the 24-hour, 7-day, or monthly break feature whenever you feel you need a breather. All gaming activity is automatically suspended for the duration of the selected period.
Players may apply for a long-term self-exclusion. The account will be fully restricted for the chosen period with no exceptions.
The Spingo platform is strictly for users aged 18 and above. Age verification is carried out during registration and when processing your first withdrawal.
Spingo takes the privacy of all its users seriously. Your personal information — including your name, phone number, and financial details — is collected solely for the purposes of account management, transaction processing, and service improvement. We will not share, sell, or disclose your data to third parties without your consent, except as required by Malaysian law.
All data is stored on secure servers with 128-bit SSL encryption. You have the right to request access to, correction of, or deletion of your data at any time. For more information, please read full Privacy Policy us.
By registering, you confirm that you have read, understood, and agreed to Spingo's Terms & Conditions. Minimum deposit is just RM10 — new members are eligible for a welcome bonus of up to RM500 on their first deposit.
For users aged 18 and above only. Bet responsibly.